Our Process

1. Initial Consultation 

 

Showroom appointments are highly encouraged. A complimentary showroom consultation is the first step to discussing your project with our design team. Bring all relevant information such as your room dimensions and your wish list. Appliances, fixtures, and finishes are discussed broadly only at this stage, so no specific decisions need to be made during this first meeting.

For whole house cabinetry projects, we will choose the main and largest area to initiate our proposal. For closet(s) only projects we offer an in-home consultation that starts at $250 paid prior to our designer’s arrival. This amount is credited to your order.

Designers collaborating
Design time

2. Design Presentation

 

During the second showroom meeting, we will present our proposal with 3D renderings and an estimate for the work and materials discussed. With a detailed walk-through of the designs you will gain a clear understanding of our proposed vision and recommendations, along with the principles behind them. By the end of this meeting, you should have enough information to decide to proceed with Dell Anno.

At this point you will be asked to pay a design retainer before any design and drawings will be released or revised, or site visits for measuring arranged. The design retainer is credited to your project when you do place your order. Should you decide not to proceed at this time, the fee paid will remain on account with Dell Anno for a period of one year to be used towards your project order.

3. Revision

Once a design retainer is settled, your designer and our Project Manager will visit your site to verify measurements and site conditions. Changes may be made based on our findings. Once your final design has been confirmed a contract will be issued with a fixed quotation for the final project, incorporating cabinetry, countertops, lighting hardware, and installation.

4. Ordering

To confirm an order, a signed contract and the specified deposit will be required, 50% of the total contract is typical. The final detailed service drawings will then be completed and issued to all appropriate parties, and also require final approval. All component parts for the project are placed on order with our manufacturers. Lead time for custom cabinetry is typically 12-14 weeks from date of order. There may be seasonal variations, such as Christmas and Carnival season

5. Installation

An installation date is chosen and agreed upon. Continued communication between our operations team and your contractors monitors the condition and progress of your site. The full remaining balance will be due ten working days prior to the delivery and installation on site.

The actual installation time can only be estimated per project size and site conditions. Completion targets for single areas is from 1 to 3 days, for multiple areas 5-10 days if site conditions and associated products (countertops, electrical) are also scheduled accordingly. Installation times vary due to complexity of each project.

Designing Bench