This article focuses on the shipping aspects of our cabinetry, as it is a common question our clients ask.
For our typical design and installation process read this.
Canada is an amazing place to live and work, and we are blessed to call it home. Every Canadian citizen, myself included, is an avid local small business, community, and local economy supporter. So much so, that we all wish we could buy and make everything we need for our lives locally!
So without further ado, here is what our importing process looks like:
We care deeply about the environment, efficiency and carbon footprint when it comes to importing quality products. Therefore, we make every effort to consolidate our material purchases and international shipments to make the best possible use of all resources available.
Once our factory in Brazil receives our order and payment 100% upfront. We instruct them on how the project will be shipped: by air or by sea. In either option, we also instruct them to have our cabinetry sent to our Surrey warehouse flat packed, because this saves space and costs in international shipping. Imagine shipping empty boxes — an unnecessary waste and cost!
Our factory wraps each piece of cabinetry individually with recycled materials, protecting each part from damage inside the crate. The crates of flat-packed (unassembled) cabinetry range in sizes, getting up to 9’ long sometimes!
Our freight courier partner picks up our air shipment cargo at our Dell Anno factory. They are then driven to the closest airport to await boarding on their pre-booked flight. Once boarded they arrive in a Canada the next day, clear customs in 2 days typically, and are then driven to our warehouse here in Surrey. The whole process takes about 2 weeks from the product readiness date at the factory to arrival in our warehouse.
For our ocean shipments, it’s a similar process – our freight courier partner picks up at the factory, drives to the nearest port, and then loads it onto a semi or full container. Ocean freight from the south of Brazil to the Port of Vancouver takes approx. 45-55 days, then clears customs and arrives at our warehouse. For large projects, this is the most cost-effective way to bring in the materials.
We unload the boxes or crates in our warehouse. We schedule unpacking, inspection, and pre-assembly of your cabinet components closer to the installation date. This way, we already know if a piece is missing or damaged and can organize a replacement before we even start the installation. We pack pallets of assembled cabinets and organize delivery to the project site (your home). Next, we begin installation on the following day after delivery!
Check out some of our projects here!